Paper-based enrollment system with only one HR person managing benefits for 266 employees across multiple locations
Introducing supplemental health products to complement new HDHP without overwhelming understaffed HR team or confusing employees
Employees accustomed to traditional paper processes requiring significant change management and education for digital transition
BenRoll replaced outdated paper processes with a human-first enrollment experience. A hands-on approach meant that they deployed this solution without adding burden to HR. Their locallybased team provided live support for every employee, deployed SMS and digital communication for engagement, and delivered comprehensive education sessions. They even flew enrollment specialists to the company’s newly acquired Michigan facility, ensuring employees felt heard, supported, and confident during this major transition
To round out employee financial protection with their new high-deductible health plan, the employer introduced a suite of supplemental health products: Accident, Critical Illness, and Hospital Indemnity coverage. These solutions provide cash benefits that help cover out-of-pocket costs, turning potential healthcare burdens into manageable expenses.
Trustmark’s permanent term life insurance with long-term care benefits is known for its customization and flexibility, allowing each client to choose which riders they wanted to include in their group offering (such as Extension of Benefits or Death Benefit Restoration), and includes benefit options that allow employees to decide how they receive care.
400 Field Drive
Lake Forest, IL 60045
TrustmarkVB.com